Team Lead, Website Onboarding

📋 Description

• Supervise and lead a team of website onboarding specialists, providing guidance and support
• Oversee the onboarding process for Pros' websites, ensuring adherence to company standards
• Create templated customer websites with pictures and text by using set templates and design
• Leverage AI tools to optimize web build quality, accelerate delivery speed, and drive overall
• Serve as an escalation point for complex client inquiries or issues related to website onboarding
• Conduct regular training sessions for the team to enhance their knowledge and skills in website

🎯 Requirements

• 1+ years experience in administrative work or data input
• 1+ years experience in full-time customer facing experience
• 2+ years experience in creating websites using web design software (i.e. Duda, WordPress, GoDaddy
• 1+ years experience leading or mentoring others
• High School Diploma or equivalent work experience
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance

🎁 Benefits

• A generous benefits program that supports the whole you with medical, dental, vision, life
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Healthcare insurance (medical, dental, vision, disability)
• Employee assistance program