Team Leader

📋 Description

• Nurture a welcoming and fun environment for customers and team.
• Deliver an engaging, memorable in-store customer experience; inspire your team.
• Be culturally connected; excite customers with Mulberry's story in life and art.
• Develop and maintain key customer relationships using instore CRM tools.
• Build a high-performing, diverse team; foster inclusion and collaboration.
• Drive store growth and operational excellence with respect for people, product and environment.

🎯 Requirements

• Customer-focused with ability to nurture relationships.
• Strong leadership; coach and develop a diverse team.
• Excellent communication and collaboration; open to feedback.
• Commercially minded; drive growth and operational excellence.
• Proficient with instore CRM tools for customer management.
• Passion for fashion; inclusive values; willing to work onsite in London.

🎁 Benefits

• Competitive basic salary
• Bonus
• Product allowance
• Staff discount and staff sales
• Pension contributions & Life Assurance
• Training and opportunities to develop