Team Leader Field Service Engineers

📋 Description

• Develop the country service business: Build and deliver a country service plan with the Regional
• Drive opportunities for service agreements, maintenance, upgrades and other relevant service
• Re-engage customers who make limited use of our services.
• Work with Service Sales and account managers to progress opportunities from customer discussion
• Review revenue, costs and the opportunity pipeline; identify gaps and take action within agreed
• Build lasting customer relationships: Maintain regular contact with priority customers, understand

🎯 Requirements

• Experience leading or developing people in service, technical operations or a closely related
• Examples of growing service revenue, developing customer accounts or improving adoption of service
• Practical understanding of field service and industrial customer needs, supported by technical
• Ability to build a country plan, prioritise opportunities and work with sales colleagues to convert
• Confidence discussing revenue, costs and business performance, and using CRM and service data to
• Strong customer communication and negotiation skills, including the ability to set realistic

🎁 Benefits

• Hybrid working policy
• Car provided
• Hospitalisation insurance with dental care for you and your family
• Group insurance (life, retirement, disability)
• Bike lease
• Access to our share purchase program