Team Leader Field Service Engineers - Peelers

📋 Description

• Coach engineers, hold regular one-to-one conversations and give clear feedback on performance and
• Lead onboarding and mentoring, identify training needs and build the skills and cover the team needs
• Work with the Regional Service Manager on recruitment and performance matters
• Work with planning to coordinate schedules, dispatching and workloads across maintenance, repairs
• Check engineers have necessary information, parts and support for each visit, taking early action
• Track workloads, manage service delivery performance and improve processes

🎯 Requirements

• Experience leading, supervising or coordinating a field service or technical operations team
• Practical understanding of field service, including maintenance, repair and installation work
• Experience with peeling equipment or food processing machinery is valuable
• Confidence to manage tough customer conversations and coordinate technical specialists during
• Judgement in planning, using service data and balancing quality, cost and customer needs
• Firm commitment to health and safety, clear communication and constructive feedback

🎁 Benefits

• Hybrid working policy
• Car provided
• Hospitalisation insurance with dental care for you and your family
• Group insurance (life, retirement, disability)
• Bike lease
• Access to our share purchase program