Team Leader - Learning and OD (Client Solutions)

📋 Description

• Provide direct line management, coaching, and continuous professional development to a team of
• Conduct regular performance reviews, 1:1 sessions, and capability assessments to ensure individual
• Foster a collaborative, high-performing, and resilient team culture that encourages innovation
• Oversee the end-to-end delivery of L&OD interventions, ensuring evidence-based practices, high
• Monitor delivery metrics, client feedback (CSAT/NPS), and quality assurance benchmarks across all
• Provide subject matter expertise and facilitation guidance for complex, high-visibility, or

🎯 Requirements

• Social Work: Bachelor of Social Work (BSW) degree
• Registered Counsellor: Honours degree in Psychology or Bachelor of Psychology (BPsych)
• Counselling Psychologist: Master's degree in counselling psychology (MA/MSc) including an
• Bachelor of Social Science in Industrial and Organisational Psychology
• Facilitation & Clinical Rigor: Ability to lead complex, high-visibility, or sensitive group
• Commercial Acumen: Ability to translate corporate strategy into operational workflows while driving