Team Leader – SSC Client Service Support

📋 Description

• Has knowledge related to customer support, presales, API sales engineer and other roles in own team
• May have operational tasks direct responsibility as per the business needs
• Assists his/her team on business processes and principles understanding and application
• Is accountable for operations’ accuracy and quality regarding statutory and Group standards for
• Answers to internal requests upon the management requests
• Is the primary point of contact with serviced countries, including management of agreed meeting

🎯 Requirements

• Very good communication skills with external and internal clients
• Management and relationship skills: Ability to manage and generate team spirit, Ability to hold and
• Rigorous work and organization
• Capacity of analysis and synthesis
• Adaptability for transformation
• Ability to work in project mode and on multiple projects at the same time

🎁 Benefits

• Competitive remuneration
• Opportunity to build your career (both locally and internationally) in a large global company, one
• Possibility to gain expertise in business information services, trade credit insurance, and finance
• Flexibility to work in a hybrid mode, blending remote and on-site work