Team Manager, Account Management, SME & Growth

📋 Description

• Lead, coach and develop a high-performing team of Account Managers, including hiring, onboarding
• Own commercial outcomes across your portfolio, driving revenue growth through cross-sell, upsell
• Define and execute the account management strategy in partnership with regional leadership.
• Act as executive sponsor for strategic customers, building senior stakeholder relationships and
• Lead structured portfolio reviews and WBRs, using data-driven insights to identify priorities and
• Partner cross-functionally to deliver a consistent, high-quality customer experience, resolve

🎯 Requirements

• At least 5+ years of relevant working experience
• 3+ years of experience in account management, including managing complex, multi-stakeholder
• 2+ years of experience leading and developing Account Managers or similar commercial teams, ideally
• A proven track record of meeting or exceeding revenue targets.
• Strong commercial acumen, with experience leading negotiations, renewals, commercial structures and
• A strategic and analytical mindset, with the ability to analyse customer data, market trends and