Team Manager (Online Casino Gaming Studio)

📋 Description

• Lead by example and serve as the first point of contact for your team
• Coach and develop subordinates through one-to-ones, feedback, and performance management
• Manage scheduling to ensure adequate headcount coverage for all operating tables
• Conduct training sessions and ensure correct skills development during BPA sessions
• Communicate all news, updates, and procedural changes to the team in a timely manner
• Participate in recruitment, training, and development of team members

🎯 Requirements

• Fluent English language proficiency with strong written and oral communication skills
• Proficiency with Microsoft Office and computer systems
• Knowledge of casino gaming operations and procedures
• First Aid Level 1 certification (or willingness to obtain)
• Previous managerial experience in hospitality, gaming, or related customer-facing industries
• Fluency in additional languages (Korean, Japanese, Mandarin, or Vietnamese)

🎁 Benefits

• Annual salary range: 55k-60k/year
• Paid Time Off - 3 Weeks Vacation; 2 EVO Days; 8 Sick Days
• Paid Holidays
• Medical, Dental & Vision Insurance Plans (individual & family coverage)
• Life and AD&D Insurance
• RRSP/TFSA Match Program