Team Success Supervisor

📋 Description

• Lead and coach a team of Virtual Assistants.
• Set clear goals and provide actionable feedback.
• Attend 2-3 in-person sessions weekly with the core team.
• Apply industry knowledge to deliver client-specific solutions.
• Set measurable goals and conduct regular evaluations.
• Resolve escalated client issues to improve service.

🎯 Requirements

• 3-5 years in a supervisory role with coaching.
• Proven ability to guide and motivate team members.
• Excellent verbal and written communication skills.
• Experience with remote tools (Discord, Gsuite, Asana) and multi-time-zone teams.
• Availability for in-person meetings 2-3 times per week.
• Analytical mindset with proactive problem solving.

🎁 Benefits

• People-focused culture centered on growth.
• Network with executives at a fast-growing US company.
• Learn about many industries simultaneously.
• Hybrid work-friendly.
• Rapid promotion and salary growth as the company scales.
• Early-stage customer success team experience.