Technical Account Consultant (12 Month Contract)

📋 Description

• Deliver technical consultancy hours to customers by providing ongoing expertise, guidance, and
• As a key member of the customer account team, provide pre sales support in your region and champion
• Identify opportunities for account growth where applicable, and escalate to the account management
• Build monthly, quarterly or annual project plans for customers to ensure consumption of purchased
• Responsible for integrations and relevant APIs and continuously upskill on our product tech stack.
• Actively contribute in refining and implementing scalable processes, reporting and services to

🎯 Requirements

• 5+ years proven experience in Enterprise project implementation, direct customer advocacy and
• Demonstrated ability to comprehend and translate complex business requirements into solutions that
• Ability to explain complex technical issues to non-technical counterparts when necessary.
• Customer-focused with strong communication and analytical skills.
• Experience with enterprise-grade software integrations.
• Growth mindset and agility to experiment and find new solutions.

🎁 Benefits

• Accommodations provided as requested by candidates.
• AI-assisted hiring process with human decision-makers.
• Remote work flexibility within Maharashtra, India.
• Signing bonus if other confirmations for India (base on #LI-Remote).