Technical Account Manager

📋 Description

• Develop and maintain deep relationships with our customers, including scientists, heads of
• Act as the main point of contact for Success Package delivery post-go-live; manage multiple
• Proactively partner with customers, CX stakeholders and sales to optimize customers Benchling’s
• Proactively identify, communicate, and mitigate potential risks and issues that could impact
• Lead and execute projects and assignments as needed, including configuration and maintenance of
• Proactively maintain and grow product knowledge, services delivery knowledge, and offerings to best

🎯 Requirements

• BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, Bioengineering, or similar life science
• Experience in a lab or research setting; ability to empathize with scientists and can quickly
• Skilled in internal business systems and project management tools, including LucidChart
• Strong written and verbal communication skills; you are an excellent presenter and can quickly
• Autonomous and proactive; outstanding self-starter approach with the ability to be successful in a
• Curious, creative, and tenacious; you are an advocate for customers and roll up your sleeves to

🎁 Benefits

• Offers Equity
• Salary range: $92,978 – $125,794 per year