Technical Account Manager

📋 Description

• Serve as the primary technical point of contact for assigned enterprise clients.
• Lead and support the hands-on deployment, configuration, and optimization of cybersecurity
• Conduct on-site visits to assess environments, guide implementation, and deliver technical
• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure
• Develop a deep understanding of customer infrastructure, use cases, and security posture to provide
• Collaborate with internal engineering and product teams to relay customer feedback and advocate for

🎯 Requirements

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions
• Strong technical background in cybersecurity tools and principles, including areas like endpoint
• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in
• Comfortable leading deployments and technical troubleshooting on customer sites.
• Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems.
• Excellent communication skills – able to translate complex technical concepts into clear