Technical Account Manager

📋 Description

• Manage and nurture relationships with assigned accounts, ensuring high satisfaction and retention
• Be a trusted advisor to clients
• Develop and execute engagement strategies for key stakeholders (CXOs, CISOs, procurement teams
• Foster customer champions to drive advocacy and referrals
• Source referrals and participate in revenue generation and customer marketing events
• Conduct QBRs, ABRs, and EBRs to assess and enhance customer engagement

🎯 Requirements

• 3+ years of experience in the cybersecurity industry, in a client-facing role such as Account
• Proven track record of managing renewals, driving upsell/cross-sell, and owning revenue targets
• Experience engaging with senior stakeholders (CXOs, CISOs) and navigating procurement/partner
• Prior exposure to BFSI or other regulated-sector clients is a plus
• Working knowledge of cybersecurity concepts — threat intelligence, digital risk protection, data
• Ability to independently interpret security findings/alerts and translate them into client-facing

🎁 Benefits

• Flexible working hours
• Food, unlimited snacks and drinks are all available while at office
• Competitive salary