Technical Account Manager

📋 Description

• Own the ongoing technical relationship through the entire lifecycle of customers in your portfolio
• Serve as a trusted technical advisor responsible for defining the Braze technology strategy for
• Help them unlock value from their use of the Braze platform
• Drive value, retention, and adoption of Braze’s product through the customer lifecycle
• Act as the technical counterpart between Braze and your client’s product and engineering team
• Understand your customer's needs and proactively drive forward technical initiatives that help your

🎯 Requirements

• 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation
• 3+ years of technical experience in managing complex customer environments with strong product
• Excellent communicator (written and verbal skills), with demonstrable customer communication and
• Ability to take complex technical ideas and translate them to non-technical stakeholders
• Natural problem solver with a high level of intellectual curiosity
• Ability to maintain a high level of productivity and manage multiple competing priorities in a

🎁 Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly