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1 day ago
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json linux aws windows rest

📋 Description

  • Serve as trusted technical advisor for Premium Support customers.
  • Lead issue management with SME knowledge across DigiCert products.
  • Collaborate with internal teams to ensure optimal customer outcomes.
  • Proactive, high-touch support to minimize downtime and risk.

🎯 Requirements

  • 3+ years in technical customer support, account management, or client success.
  • Strong knowledge of PKI/DigiCert products (SSL/TLS, S/MIME, CLM).
  • Experience with Microsoft, AWS, Cisco, Linux, Windows, and networking concepts.
  • Proficient in REST APIs and JSON; hands-on troubleshooting skills.
  • Excellent communication and relationship-building abilities.

🎁 Benefits

  • Competitive compensation and comprehensive health coverage.
  • Retirement plan options, paid time off, and family support benefits.
  • Learning resources, career development, and employee recognition programs.
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