Technical Account Manager

📋 Description

• Serve as senior technical contact for strategic accounts; own escalations and complex integrations.
• Lead discussions with customer leadership on technical strategy, incidents, and risk.
• Define and implement onboarding, integration delivery, and account health best practices.
• Build deep knowledge of customers' business models and tech stacks.
• Partner with developers and senior engineers for guidance and solution design.
• Collaborate with Product and Development to tailor platform capabilities and feed roadmap insights.

🎯 Requirements

• 5+ years of experience in technical account management or integration engineering in fintech/payments
• Proven track record of leading or mentoring technical teams
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and API tools (Postman, SoapUI, Swagger)
• Hands-on experience with server-side languages (Golang, Python, Node.js)
• Familiarity with servers and databases: Apache, Nginx, MySQL, PostgreSQL, MongoDB
• Fluent English and Portuguese are a plus; Spanish is a plus

🎁 Benefits

• Competitive Compensation
• Remote Work – You can work from everywhere!
• Home Office Bonus – A one-time allowance to help you create your ideal home office.
• Work Equipment
• Stock Options
• Health Plan wherever you are.