Technical Account Manager

📋 Description

• Oversee customer communication and project coordination, ensuring alignment on priorities
• Participate in customer meetings as facilitator and coordinator without primary sales
• Act as communication bridge between customers, engineering teams, and company leadership.
• Maintain clear, professional, timely communication with clients and stakeholders.
• Track project progress, milestones, updates, and deliverables using project management tools.
• Review Statements of Work (SOWs) to ensure alignment with scope and commitments.

🎯 Requirements

• Previous experience in B2B technology, SaaS, or software environments.
• Advanced written and spoken English proficiency.
• Basic understanding of project management processes and workflows.
• Familiarity with project management tools such as Jira, Notion, or similar.
• Strong organizational skills and attention to detail.
• Professional presence during video calls and customer meetings.

🎁 Benefits

• Competitive compensation of approximately $2,500–$3,000 USD per month.
• Fully remote work from eligible locations across Latin America.
• International exposure with B2B technology environment.
• Cross-functional collaboration with engineering and leadership teams.
• Professional development in technical account management and project coordination.
• Strategic responsibilities in customer coordination and project delivery.