Technical Account Manager

📋 Description

• Serve as the senior technical point of contact for strategic accounts, owning escalations and
• Lead high-level discussions with customer leadership around technical strategy, product trade-offs
• Define and implement best practices for technical onboarding, integration delivery, and ongoing
• Build deep knowledge of each customer's business model, technical stack, and operational needs to
• Partner with developers and senior engineers to provide strategic technical guidance and support
• Collaborate with Product and Development teams to customize platform capabilities and feed customer

🎯 Requirements

• Fluency in English and Portuguese is a plus ; Spanish is a plus
• 5+ years of experience in technical account management or integration engineering, preferably in
• Proven track record of leading or mentoring technical teams
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman
• Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks
• Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent

🎁 Benefits

• Competitive Compensation
• Remote Work – You can work from everywhere!
• Home Office Bonus – A one-time allowance to help you create your ideal home office.
• Work Equipment
• Stock Options
• Health Plan wherever you are.