Technical Account Manager - AI for Martech

📋 Description

• Build strong client relationships by understanding goals and AI opportunities.
• Analyze customer needs and translate to action plans and success metrics.
• Lead AI implementation end-to-end: plan, onboarding, deployment, and optimization.
• Act as strategic advisor, facilitating discovery to identify optimization opportunities.
• Coordinate onboarding activities: analysis, requirements gathering, and delivery planning.
• Translate business insights into technical specs and collaborate with tech, data, and product teams.

🎯 Requirements

• Bachelor's or Master's degree in Management Engineering, Economics, Marketing, or a related field.
• 3-5 years in account management, project management, or customer-facing roles in Martech, AI, SaaS, or complex IT environments.
• Strong ability to manage multiple stakeholders and build trusted relationships with enterprise clients.
• Excellent problem-solving skills with the ability to prioritize and work independently in a fast-changing environment.
• Understanding of ETL processes, data architectures, and technology-driven business solutions.
• Experience using Jira and Confluence.

🎁 Benefits

• Remote-first culture with flexibility to work from anywhere within CET+1 time zone.
• Permanent employment contract with meal vouchers, company laptop, and company phone.
• Opportunities for professional growth through continuous learning in AI, data architecture, and Martech.
• Work on high-impact projects with international clients across multiple industries.
• Collaboration with a diverse global team across Europe, the Middle East, and the United States.
• Startup-style environment with stability and resources of an established organization.