Technical Account Manager - AI for Martech

📋 Description

• Build strong client relationships; understand goals and AI-driven opportunities.
• Analyze needs; translate requirements into project plans and metrics.
• Lead end-to-end AI implementations: planning, deployment, optimization.
• Facilitate workshops; adoption of AI solutions.
• Coordinate onboarding: analysis, requirements, design, delivery planning.
• Translate insights into technical specs; collaborate with internal teams.

🎯 Requirements

• Bachelor’s or Master’s in a related field; strong technical aptitude.
• 3–5 years in account/project/customer-facing roles in Martech/AI/SaaS.
• Strong stakeholder management; enterprise client relationships.
• Excellent problem-solving; adapt quickly in a fast-changing env.
• Experience with Jira and Confluence; ETL and data architectures.
• Fluent Italian (native) and English (C1).

🎁 Benefits

• Remote-first culture; work from anywhere within CET+1.
• Permanent contract with meal vouchers, laptop, phone.
• Growth opportunities in AI, data architecture, and Martech.
• Work on high-impact projects with international clients.
• Collaboration with a diverse global team across Europe, MEA, and the US.
• Occasional travel to meet clients and teams.