Technical Account Manager Architect - EMEA (Israel)

📋 Description

• Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly or monthly, depending on
• Lead onboarding, where the decisions that are hardest to reverse get made: schema and data
• Once customers are live, keep performance and cost on track as they grow, and help them onto new
• Work closely with Support: own escalations for your accounts, with regular case reviews and a
• Work with the right people for each piece of work: partner with Solutions Architects on new use
• Write it down: documented setup and configuration, knowledge base articles and reference

🎯 Requirements

• 5+ years in a hands-on, customer-facing technical role after the sale, whether your title was TAM
• Specialist depth in data modelling, query performance and integration on distributed or analytical
• Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
• Experience owning a small book of high-touch enterprise accounts, where you know each customer's
• Hands-on cloud experience (AWS, GCP and/or Azure) and a working knowledge of Kubernetes
• You explain technical trade-offs clearly, to engineers and to executives

🎁 Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to