Technical Account Manager Architect - Singapore

📋 Description

• Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by
• Provide architectural, technical, and migration guidance and assistance
• Lead projects, escalations, and meetings to enable ongoing user/customer success
• Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2
• Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the
• Be present and available according to the scheduling and onsite travel required to deliver

🎯 Requirements

• 5+ years of experience in Technical Account Management, Professional Services, Senior Support
• 5+ years of relevant industry experience in implementing, operating, and/or supporting operating
• Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms
• Experience leading and shipping large scope technical projects in collaboration with multiple
• Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service
• Excellent communication skills and the ability to work in a customer-facing role and in close

🎁 Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We
• Healthcare - Employer contributions towards your healthcare
• Equity in the company - Every new team member who joins our company receives stock options
• Time off - Flexible time off in the US, generous entitlement in other countries
• A USD$500 Home office setup if you're a remote employee
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to