Technical Account Manager - Auth0

📋 Description

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely
• Learn our customers’ business deeply, gaining deep insights into their strategies, goals, and
• Build and nurture long-term relationships with stakeholder personas from developers, engineering
• Conduct regular customer meetings with executives to recap past value, show progress on current
• Conduct regular customer meetings with technical practitioners on identity solutions, technical
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations

🎯 Requirements

• 5+ years of total experience in information technology, with at least 3 years of hands-on
• Fluent in French and comfortable communicating with French-speaking customers and stakeholders
• Working proficiency in core CIAM areas or technical competencies including: technologies and
• Customer-first mindset with energy and problem-solving skills
• Strong business acumen and history of success owning enterprise segment customer relationships and
• Ability to track and manage moving parts of multiple parallel initiatives or projects

🎁 Benefits

• Supporting Your Well-Being (rewards.okta.com)
• Driving Social Impact (Okta for Good)
• Developing Talent and Fostering Connection + Community
• Global community with immersive in-person onboarding