Technical Account Manager, Automattic Special Projects Team

📋 Description

• Drive partner adoption of WordPress and related products
• Build trusted partner relationships; meet operational needs
• Translate requests into WordPress-focused requirements
• Own project execution with cross-functional teams
• Configure/troubleshoot WordPress environments
• Lead high-touch deployments and migrations

🎯 Requirements

• Demonstrated AI-tool usage to boost productivity
• Advanced WordPress administration; Site Editor, patterns, templates
• Strong web tech knowledge: DNS, accessibility, performance, SEO, ecommerce
• Experience supporting or managing websites with stakeholders
• Excellent written/spoken English; translate tech concepts clearly
• Strong project management; balance thoroughness with momentum

🎁 Benefits

• Competitive global salary $85,000–$130,000 USD, paid in local currency
• Fully distributed work environment for global locations
• Open vacation policy; flexible time away
• Country-specific benefits reflecting local conditions
• Work on globally used web/commerce tech
• Open-source-focused environment