Provide business, technical, and product knowledge to support post-sales.
Educate clients on existing and new product features to grow their business.
Complete Technical Product Assessments.
Facilitate product upgrades and oversee implementations.
Periodically perform health checks across products and maintain Environment Profiles.
Drive ticket resolution by coordinating with support and cross-functional teams.

🎯 Requirements

5+ years in presales, technical account mgmt, or similar customer-facing roles.
Excellent customer service skills and dedication to customer care.
Self-starter, adaptable, eager to learn new technologies.
Bachelor's degree in a related technical field.
Strong communication skills, both verbal and written.
Proficient with Windows Server, Active Directory, and related tech.

🎁 Benefits

Flexible culture focused on growth.
Inclusive, diverse workplace.
Learning and development opportunities.

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