Coreview

51-200 employees
20 jobs posted

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Technical Account Manager - EMEA

Business & Management

Added

3 days ago

Location

🇮🇹 Milan

Type

Full time

Salary

Salary not provided

Related skills

crm salesforce sharepoint online microsoft 365 teams

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📋 Description

Serve as trusted TAM for a portfolio of EMEA SMB customers.
Drive retention, renewals, and revenue protection.
Collaborate with Sales, Implementation, Product, Support.
Lead renewal and true-up activities; coordinate orders.
Provide advisory on M365 incl Entra ID, Exchange Online, Teams, SharePoint.
Occasional travel; monthly Milan meetings.

🎯 Requirements

Strong Microsoft 365 administration knowledge (Entra ID, Exchange Online, Teams, SharePoint Online).
Experience in Technical Account Management or similar post-sales in SaaS/cloud.
Portfolio management focus on retention and renewals.
Comfortable with commercial conversations and expansion signals with Sales.
English and Italian proficiency for technical and business stakeholders.
Bachelor's degree in CS/Engineering/IT or equivalent.
Experience with Salesforce or similar CRM and data hygiene.

🎁 Benefits

Ownership mindset: Take ownership and drive outcomes.
One Team culture: Collaborative and inclusive.
Global exposure: Work with international customers and teams.
In-person Milan meetings and occasional travel.

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