Technical Account Manager

📋 Description

• Own the technical relationship for enterprise customers, serving as the primary post-sales
• Lead complex enterprise implementations from initial onboarding through production adoption
• Work closely with customer technical teams to understand their environments, identify integration
• Provide hands-on technical guidance across cloud platforms, CI/CD pipelines, developer tooling
• Act as a trusted advisor to senior customer stakeholders and communicate technical concepts and
• Run structured customer business reviews that demonstrate adoption, outcomes, risks, opportunities

🎯 Requirements

• 5+ years of experience in Technical Account Management, Customer Success Engineering, Solutions
• Proven ownership of complex technical implementations in enterprise environments.
• Hands-on technical knowledge of AWS, Azure, GCP, CI/CD pipelines, developer tooling, APIs
• Experience building processes and strategies from scratch, including playbooks, runbooks, and
• Strong executive presence and credibility with senior technical and security stakeholders.
• Excellent communication, prioritization, and problem-solving skills.

🎁 Benefits

• Opportunity to become the first dedicated post-sales hire and help shape the foundations of the
• High level of autonomy and ownership over enterprise customer relationships.
• Exposure to senior technical and security stakeholders in an enterprise environment and AI-powered
• Significant influence over the development of post-sales processes and strategies.
• Collaboration with experienced professionals across Engineering, Sales, and cybersecurity.
• Fast-paced, talent-dense international environment.