Technical Account Manager

📋 Description

• Own the technical relationship for enterprise customers, serving as the primary post-sales
• Lead complex enterprise implementations from initial onboarding through production adoption
• Work closely with customer technical teams to understand their environments, identify integration
• Provide hands-on technical guidance across cloud platforms, CI/CD pipelines, developer tooling
• Act as a trusted advisor to senior customer stakeholders, including security and technology
• Run structured customer business reviews that demonstrate adoption, outcomes, risks, opportunities

🎯 Requirements

• 5+ years of experience in Technical Account Management, Customer Success Engineering, Solutions
• Demonstrated ownership of complex technical implementations in enterprise environments, including
• Strong hands-on technical knowledge of at least several core areas, including AWS, Azure or GCP
• Proven ability to build structure and processes from scratch, including playbooks, runbooks, review
• Strong executive presence and credibility with senior technical and security stakeholders
• Demonstrated ability to lead customer business reviews and translate technical progress, risks, and

🎁 Benefits

• Opportunity to become the first dedicated post-sales hire and directly shape the foundations of a
• High level of autonomy and ownership over enterprise customer relationships, technical delivery
• Opportunity to work with sophisticated enterprise environments across cloud infrastructure
• Direct exposure to senior technical and security stakeholders, including enterprise security
• Significant influence over the development of post-sales processes, playbooks, operating models
• Opportunity to collaborate closely with experienced professionals across Engineering, Sales, and