Technical Account Manager I

📋 Description

• Primary post-sales technical liaison to ensure customer satisfaction.
• Troubleshoot complex issues with product/engineering and escalate as needed.
• Help customers maximize value from Huntress Platform; provide post-sales training.
• Lead product usage trainings and best-practices sessions.
• Travel up to 25% and present to groups.
• Identify up-sell and cross-sell opportunities during technical reviews.

🎯 Requirements

• 2+ years in Technical Account Management, pre-sales, or similar.
• Experience in cybersecurity and familiarity with frameworks.
• Excellent communication and executive-level presentation skills.
• Strong time management and organizational abilities.
• Self-starter; able to work independently.
• Experience with cloud platforms such as AWS, Azure, GCP.

🎁 Benefits

• 100% remote work environment.
• Generous paid time off policy (vacation, sick time, holidays).
• 12 weeks paid parental leave.
• Medical, dental, and vision benefits plans.
• 401(k) with a 5% contribution.
• Stock options for all full-time employees.