Technical Account Manager - Mid-Market (Hebrew Speaking)

📋 Description

• Serve as the primary technical contact for mid-market customers, complementing customer support
• Onboard new customers and guide them through platform adoption, configuration, and best practices.
• Conduct periodic platform health checks, provide product training, and recommend improvements to
• Advocate for customer needs by documenting feedback and coordinating with relevant internal
• Build relationships with stakeholders at all levels, from Security Operations Center (SOC) teams to
• Investigate technical issues, provide recommendations, develop action plans, and follow up to

🎯 Requirements

• Bachelor's degree or equivalent practical experience.
• Native or fluent proficiency in both Hebrew and English.
• Experience working with Windows Server operating systems.
• Knowledge of enterprise web technologies, cybersecurity, and modern IT infrastructure.
• Strong customer service skills and the ability to establish technical credibility quickly.
• Excellent written and verbal communication skills.

🎁 Benefits

• Competitive compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and paid time off allowances.
• Paid parental and adoption leave.
• Professional development and career growth opportunities across roles and experience levels.
• Employee networks, local community groups, and volunteering opportunities.