Technical Account Manager - Mid-Market (Hebrew Speaking)

📋 Description

• Act as the primary technical point of contact for assigned customers
• Onboard new customers and guide them through platform adoption, configuration, and best practices
• Conduct periodic platform health checks, provide product training, and recommend improvements to
• Advocate for customer needs by documenting feedback and coordinating with internal stakeholders
• Build relationships with stakeholders from SOC teams to executive leadership
• Investigate technical issues, provide recommendations, and follow up to ensure timely resolution

🎯 Requirements

• Bachelor's degree or equivalent practical experience
• Native or fluent proficiency in both Hebrew and English
• Experience working with Windows Server operating systems
• Knowledge of enterprise web technologies, cybersecurity, and modern IT infrastructure
• Strong customer service skills and ability to establish technical credibility quickly
• Excellent written and verbal communication skills

🎁 Benefits

• Competitive compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and paid time off allowances
• Paid parental and adoption leave
• Professional development and career growth opportunities
• Employee networks, local community groups, and volunteering opportunities