Technical Account Manager (Remote Europe)

📋 Description

• Own the technical success for strategic top-tier customers.
• Lead handoff from Sales Engineering to ensure continuity.
• Build relationships with technical stakeholders and engineering leaders.
• Assess deployments for scalability, reliability, and performance risks.
• Provide strategic recommendations for platform improvements and optimizations.
• Guide automation/workflow practices impacting performance.

🎯 Requirements

• Technical account leadership: TAM/SA/SRE experience.
• Cloud infra, APIs, distributed systems expertise.
• Production troubleshooting of performance issues.
• Clear technical communication for technical and business stakeholders.
• Stakeholder management with senior technical leaders.
• DevOps: Docker, Kubernetes, self-hosted and cloud deployments.
• Nice-to-have: 6+ months with n8n or similar iPaaS.

🎁 Benefits

• Equity ownership.
• Remote-first across Europe.
• Regular off-sites for team bonding.
• Open source donation stipend.
• Unlimited AI budget for productivity.
• Diversity and inclusion initiatives.