Technical Account Manager - UK

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

azure linux aws gcp ldap

๐Ÿ“‹ Description

  • Collaborate with the customer and the internal account team to jointly identify short and long-term
  • Manage project milestones in partnership with Customer Success Managers and clients, contribute to
  • Serve as a central point for client technical information and contribute to the account strategy
  • Support the growth and effectiveness of the Field Engineering team through documentation, process
  • Act as the primary technical advisor for client teams, providing guidance and hands-on support
  • Dataiku platform architecture and deployment
  • Assist clients in integrating the product into their systems and troubleshoot technical challenges
  • Capture client feedback and feature requests to inform the Product and Engineering teams
  • Advise client tech leaders on complementary technologies and long-term technical strategy.
  • Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning
  • ๐ŸŽฏ Requirements

    • 7+ years of experience in a customer-facing technical role
    • Native or bilingual proficiency in English
    • Strong communication and client relationship skills
    • Experience supporting both pre- and post-sales engagements
    • Proficiency in Linux system administration, including networking
    • Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)

    ๐ŸŽ Benefits

    • Experience with Python
    • Data-Science knowledge
    • Basic knowledge of Java
    • Familiarity with ML-Ops practices and tools
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