Technical Account Program Manager - Public Sector

📋 Description

• Serve as the primary technical point of contact for a portfolio of public sector customers, from
• Own program-level delivery: implementation timelines, milestones, risk tracking, compliance, and
• Act as the connective tissue between Cyware, the customer agency, and the delivering SI/reseller
• Build and maintain trusted working relationships with major public sector SIs and primes and their
• Coordinate cross-functionally with Solution Architecture, Product, and Support to resolve technical
• Manage relationships with agency technical leads, contracting officers, COTRs/CORs, and program

🎯 Requirements

• 10+ years in public sector technical account management, customer success, or program/project
• Demonstrated, active relationships with systems integrators and primes delivering into government
• Deep, current knowledge of how public sector work gets contracted and delivered: IDIQs, task
• Working knowledge of SOC/security operations tooling
• Experience managing multi-stakeholder programs against contractual deliverables and timelines
• Fluency in government compliance and authorization frameworks (FedRAMP, NIST 800-53, RMF/ATO

🎁 Benefits

• Comprehensive benefits package including time off, paid holidays, retirement plans, insurance
• Opportunities for professional development and career growth
• Competitive compensation packages
• Inclusive and diverse work culture