Global technical support for Conga CRM products; troubleshoot and resolve issues.
Help customers use Conga products effectively and stay productive.
Collaborate with teams to ensure customer success.

🎯 Requirements

2-5 years in technical support; Salesforce/.NET/Java preferred.
Strong SQL scripting; SFDC, Java, .NET; Visual Basic/C# a plus.
Knowledge of workflows, security setups, sharing rules, profiles.
Bachelor’s degree in Engineering or equivalent.
Excellent communication and problem solving; willing to work rotational shifts.

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