Work with assigned clients and project teams responsible for the delivery of Interactive Response
Responsible for overall maintenance for the team’s IRT systems, including oversight of the support
Lead implementation of system change controls for studies during maintenance phase
Manage the design of study data integration specifications between the IRT system and other
Create data review plans for each of the team’s IRT systems and ensure that reviews are completed
Create and maintain the study FAQ documents, used by the customer care team to handle support

🎯 Requirements

At least 3 years of experience in a similar role
Bachelor's degree required
Interpersonal and communication skills
Time management and organizational skills
Analytical thinking
Ability to understand technical systems and perform troubleshooting

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