Freshworks

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Technical Curriculum Developer

Added

6 hours ago

Location

🇺🇸 Boston

Type

Full time

Salary

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Related skills

saas apis instructional design elearning articulate 360

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📋 Description

Design technical learning experiences for Solution Engineers, PS, and partners.
Collaborate with Product, SMEs to translate complex tech into scalable learning.
Build certifications, readiness programs, and assessments.
Develop enablement assets: demo guides, playbooks, reference materials.
Create digital learning with Articulate 360 (Storyline & Rise).
Measure impact via assessments, learner feedback, and data.

🎯 Requirements

5-8 years designing technical learning curriculum in SaaS/tech.
Experience creating learning for Solution Engineering, PS, or Partner Enablement.
Translate complex concepts into engaging digital learning.
Develop eLearning with Articulate 360 (Storyline & Rise) or similar.
Strong instructional design, technical writing, stakeholder mgmt.
Familiarity with SaaS platforms, integrations, APIs, or enterprise software.

🎁 Benefits

Health, dental, vision, disability, and life insurance.
Equity + ESPP; commuter benefits.
Flexible PTO and spending accounts.
Wellness programs; adoption and parental leave.
Hybrid work: 3 days in-office per week in Boston.

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