Freshworks

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Technical Curriculum Developer

Added

6 hours ago

Location

🇪🇸 San Mateo

Type

Full time

Salary

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Related skills

technical writing saas apis instructional design elearning

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📋 Description

Design engaging technical learning experiences for Solution Engineers, PS, and partners.
Partner with Product, PS, Product Marketing, and SMEs to translate concepts.
Build certifications, readiness programs, and assessments.
Develop enablement assets: demo guides, playbooks, references.
Create digital learning with Articulate 360 (Storyline/Rise) and media.
Measure effectiveness via assessments, feedback, and outcomes.

🎯 Requirements

5-8 years designing technical learning curriculums in SaaS/tech
Experience creating learning for technical audiences like Solution Eng, PS, CS, or Partners
Translate complex tech concepts into engaging digital learning
Experience with Articulate 360 (Storyline/Rise) or similar tools
Strong instructional design, technical writing, and stakeholder mgmt
Familiarity with SaaS platforms, integrations, APIs, or enterprise software

🎁 Benefits

Medical, dental, vision, disability, and life insurances
Equity + ESPP
Flexible PTO
Commuter benefits
Wellness benefits
Adoption and parental leave

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