Technical Customer Success Manager (Cybersecurity)

Added
16 hours ago
Type
Full time
Salary
Salary not provided

Related skills

linux networking siem routing switching

๐Ÿ“‹ Description

  • Manage a portfolio of up to 30 accounts through lifecycle with Armis-Servicenow.
  • Build customer relationships; define success plans during deployment.
  • Guide implementation; deliver use cases and value to operationalize.
  • Oversee health/retention; maximize satisfaction and drive adoption for growth.
  • Report risks and wins to account teams and executives.
  • Understand product issues and voice customer needs to product team.
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