Technical Customer Success Manager (Cybersecurity) - Armis

📋 Description

• Manage a portfolio of up to 30 accounts with Armis-Servicenow.
• Build customer relationships early during transition from PreSales to deployment.
• Guide implementations, deliver use cases and enable operationalization.
• Maintain health and retention, drive adoption and reference-ability.
• Report risks and wins to internal and external stakeholders.
• Collaborate with product and engineering to ensure customer goals are met.

🎯 Requirements

• Fluent in English (spoken and written).
• 5+ years in post-sales/customer-facing roles or 3+ years in network engineering/related fields.
• 2+ years in Security/Healthcare/OT/retail environments.
• Strong technical/problem-solving skills; project delivery experience.
• CSM/TAM experience in Cyber Security SaaS is a plus.
• Familiarity with Cyber Security concepts (Endpoint, SIEM, SOAR) and Linux basics.

🎁 Benefits

• Flexible or remote work options where applicable.
• Equal Opportunity Employer; accommodations available on request.
• Join a distributed workforce with a focus on AI-enabled platforms.