Technical Documentation and Content Engineer, Claude Docs

📋 Description

• Own the Claude Docs information architecture, style, and editorial standards.
• Design, build, and run automated docs systems with self-healing pipelines and AI reviews.
• Establish conventions and tooling for consistent, accurate documentation.
• Define and maintain the style guide and workflows for creating, reviewing, publishing docs.
• Curate cross-company content; edit for clarity and consistency.
• Define and track content quality metrics using reader feedback and analytics.

🎯 Requirements

• 5+ years at the intersection of documentation, user education, and software engineering.
• Knowledge of evaluation frameworks or observability for AI-powered systems.
• Experience guiding a documentation platform migration or redesign.
• Content analytics and experimentation experience.
• Modern software development practices: version control, CI/CD, testing.
• Excellent technical writing and editing to set a high quality bar.

🎁 Benefits

• Competitive compensation and benefits.
• Optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours.
• Lovely office space.