Technical Experience Specialist

📋 Description

• Deeply understand the needs of more technically advanced and higher-potential trial customers
• Conduct advanced consultative trial engagements via Zoom, focusing on solution alignment, value
• Manage a higher-value pipeline of trial customers through proactive outreach, consistent follow-up
• Own and execute your trial nurture and follow-up strategy across channels, ensuring timely
• Maintain elevated performance expectations, including 50%+ engagement rate across assigned leads
• Leverage multiple communication channels (Zoom, phone, SMS, email, ticketed support) to deliver a

🎯 Requirements

• 2+ years of HighLevel-related experience, or equivalent SaaS/Technical Specialist experience.
• Bachelor’s Degree strongly preferred, or equivalent practical experience.
• Proven track record of consistently meeting/exceeding sales quotas (95–100% or more for at least 6
• Advanced knowledge of HighLevel, CRM systems, marketing automation, social media management
• Advanced proficiency with Google Suite, Zoom, Slack, Facebook, Instagram, LinkedIn, and other
• Strong grasp of the competitive SaaS landscape and ability to position HighLevel against