Technical Implementation Lead

📋 Description

• Leading technical discovery with Enterprise/Strategic Sales, mapping customer systems (eCommerce
• Owning the solution design for each implementation (architecture, endpoints, webhooks
• Scoping and signing off the SoW for every deal that needs API, custom app, or customisation work.
• Resolving technical questions from customers and internal teams before the sale and during
• Leading technical kick-offs and calls with customers’ technical teams and senior stakeholders.
• Partnering with Solutions Developers to align on scope and design, unblock questions during the

🎯 Requirements

• 5+ years in technical implementation, solutions architecture, or a similar technical
• Expert, hands-on command of REST APIs, webhooks, and integration patterns, including authentication
• Fluent with JSON, data mapping, and SQL, and confident using Postman or Insomnia.
• Structured troubleshooter across HTTP status codes, rate limits, error handling, retries, and logs.
• Understanding of how eCommerce platforms, ERPs, and warehouse systems integrate with shipping
• Confident with technical and non-technical senior stakeholders, and able to form a recommendation

🎁 Benefits

• Generous remuneration and stock units
• Reimbursement for gym and wellness expenses
• Freedom to 'Work from Anywhere' for 4 weeks in a year
• Generous vacation policy, plus duvet days and mental health days