Technical Implementation Manager

📋 Description

• New Customer Onboarding: Onboard and implement ClickUp for assigned customers using discovery templates.
• Account Health Management: Monitor adoption, health, and engagement; escalate risks.
• Workflow Mapping: Lead IER cycles for core workflows and document configurations.
• AI Enablement: Configure AI workflows, train users, and track AI usage.
• Customer Success & Expansion: Drive renewals and expansions with CS and Sales.
• Cross-Functional Collaboration: Partner with Product, Sales, and Services.

🎯 Requirements

• Technical Acumen: Solid ClickUp capabilities, automation, integrations, and AI Agents.
• AI Expertise: Generative AI concepts, prompts, and automation patterns.
• Consultative Discovery: Workflow analysis using structured discovery guides.
• Project & Program Management: Strong project and time management across accounts.
• Data & Reporting: Dashboards and metrics to show health, adoption, ROI.
• Customer Engagement: Executive presence and clear communication.

🎁 Benefits

• Equal Opportunity Employer
• Global Candidate Privacy Notice
• Philippine Data Privacy Notice