Technical Integration Specialist (EMEA)

📋 Description

• Collaborate with customers to understand their technical integration needs and assist them through
• Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries
• Help resolve technical challenges and integration issues alongside Customer Success teams
• Work with customers to ensure their product catalogs are properly configured, including uploading
• Act as a liaison between customers and other technical resources, responding promptly to inquiries
• Document customer interactions, common issues, and solutions, and improve integration documentation

🎯 Requirements

• Proven experience in customer support or technical support roles.
• Knowledge of REST-based web services, APIs, and integration best practices.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to
• Detail-oriented with a commitment to delivering exceptional customer support.
• Strong problem-solving skills and a proactive approach to issue resolution.

🎁 Benefits

• Work with a smart and empathetic team that fosters growth and impactful work.
• Fully remote team – choose where you live.
• Regular team offsites to connect and collaborate.
• Unlimited vacation time; at least 3 weeks encouraged per year.
• Work from home stipend to set up home office.
• Competitive base salary ($70k–$90k USD) depending on knowledge, skills, experience, and interview