Technical Merchant Banking Support Associate

📋 Description

• Provide inbound support on technical merchant banking issues
• Assist with banking products and services inquiries
• Troubleshoot merchant banking systems and POS devices
• Process financial transactions with accuracy and regulatory compliance
• Educate clients on services and platform usage
• Collaborate with IT, Compliance, and Sales to resolve issues

🎯 Requirements

• Not specified education level; see listed qualifications
• Strong technical/troubleshooting skills
• Excellent verbal and written communication
• Experience with CRM systems and multi-tasking
• Ability to train onsite and have flexible availability
• Pass criminal background check and drug test if required

🎁 Benefits

• Competitive compensation and paid training
• Health and life insurance offerings
• Paid vacation, sick leave, and referral programs
• Career development and growth opportunities
• Onsite facilities and transportation support