Technical Merchant Banking Support Associate

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm payments security customer service pos

๐Ÿ“‹ Description

  • Provide exceptional customer service for inquiries about technical issues and banking products.
  • Deliver technical support for merchant banking systems, gateways, and POS devices.
  • Process financial transactions and ensure compliance with banking regulations.
  • Educate clients on services and how to use banking platforms and tools.
  • Collaborate with IT, Compliance, and Sales to resolve issues and improve service.
  • Stay updated on new banking technologies and industry regulations.

๐ŸŽฏ Requirements

  • 18 years or older
  • HS diploma or equivalent
  • Strong technical/troubleshooting skills
  • Excellent verbal and written communication
  • Able to pass criminal background check and drug test
  • Able to train and work onsite

๐ŸŽ Benefits

  • Paid Training
  • Excellent Health and Life Insurance Plan
  • Paid vacation and sick leave annually
  • Transportation/Shuttle Services
  • On-site medical suite with nurse and doctor
  • Career development & growth opportunities
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