Technical Operations & Client Success Manager

📋 Description

• Own day-to-day operational delivery and client support across Australian sites.
• Plan, coordinate, and oversee installations, activations, maintenance activities, and live event
• Manage, schedule, support, and develop Australian technicians while maintaining appropriate
• Source and coordinate additional technicians, contractors, and specialist event support when
• Build strong working relationships with clients, venue teams, technicians, contractors, and
• Attend key sites and events to assess readiness, support teams, monitor delivery, and resolve

🎯 Requirements

• Demonstrated experience leading technical, field, or operational teams in live events, venues
• Experience managing technicians, contractors, or field-based teams, including scheduling and
• Strong client-facing experience with the ability to build trusted relationships and communicate
• Practical technical understanding and the confidence to oversee equipment setup, identify problems
• Strong operational judgment and the ability to make practical decisions calmly in fast-moving or
• Highly organized, with strong attention to detail and the ability to maintain clear records and

🎁 Benefits

• AUD $100,000–$130,000 annual base salary.
• Superannuation in addition to base salary.
• Full-time employment.
• Melbourne-based role with travel to sites and events across Australia.
• Flexible working pattern aligned with installations, sports fixtures, and live events.
• Opportunity to lead and shape technical operations across a growing Australian operation.