Technical Program Manager, Customer Trust

📋 Description

• Serve as primary security contact for GTM team and customers.
• Build AI-driven workflows to speed responses.
• Establish KPIs and report trust function impact.
• Manage Trust Center and maintain security/regulatory knowledge base.
• Collaborate cross-functionally with Product Security, Legal, and GTM/Sales.

🎯 Requirements

• 7+ years in InfoSec/Customer Trust/TPM or consulting building compliance programs.
• SOC 2 and ISO 27001 audit experience.
• Excellent customer service; explain technical topics to non-technical stakeholders.
• 1-2+ years using AI models or automation to drive program efficiency.
• Strong analytical skills; dashboards and metrics reporting to leadership.
• Comfortable with ambiguity and staying calm under pressure.

🎁 Benefits

• Growth opportunities across personal and professional development.
• Opportunity to work at a high-growth, mission-driven company.