Technical Program Manager - Public Sector

📋 Description

• Build and maintain strong customer stakeholder relationships to deeply understand the context
• Define and execute your strategy for retaining, maturing and expanding customer accounts; including
• Develop success plans aligned with customer business goals and technology roadmaps
• Monitor customer health, platform utilization and adoption metrics to identify opportunities for
• Contribute to a culture of accountability, collaboration and continuous improvement to drive high
• Develop and maintain technical competence on the Qualtrics platform, ensuring a deep understanding

🎯 Requirements

• 3+ years of experience successfully working with large, complex organizations to execute and advise
• Technical Aptitude: High interest in learning the Qualtrics platform and new technologies and
• Consulting & Program Management: Proven ability to plan and execute multiple concurrent
• Customer Engagement: Ability to lead workshops, knowledge transfer sessions, utilize data and
• Stakeholder Influence: Ability to build relationships with senior customer program owners and
• Industry Experience: Good understanding of significant industry shifts taking place in experience

🎁 Benefits

• Comprehensive Health & Wellness: Robust medical, dental, and vision insurance packages for you
• Professional Growth & Mentorship: Structured onboarding, product training, and clear pathways
• Paid Time Off & Holidays: Generous paid vacation, sick leave, and paid company holidays
• 401(k) Retirement Plan: Competitive matching company contributions to help secure your financial